đź“Ť Hiring Freelance Senior Retention & SMS Marketing Manager

Freelance Senior Retention & SMS Marketing Manger

Freelance | Philadelphia

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About Klebanov, LLC:

A-One-man Paid Media Buyer looking to build an A-Team DTC growth team with more computers.

Position Overview:

  • Looking to quickly fill a role for a freelance senior retention marketing manager to work help boost email and SMS revenue for some of the world's most exciting DTC brands.
  • This is a Non-Remote position, working in a beautiful Center City office, right across the street from city hall.
  • From freelance to a full-time opportunity to the right candidate after 3 months.
  • Must be a team player with strong desire to work within a self-organized team-based structure, including an email designer, paid media manager(paid search and paid social), influencer marketing manager, cro & analytics manager, and scrum master.
  • Our team works together to define objectives and own the key results for each of the brands we onboard.

What you’ll do:

  • Work alongside your team and execute retention services in an efficient and effective manner to improve our clients’ cash multiplier and profitability.
  • Set up and manage a retention framework that includes testing, tracking, analyzing, implementing, and iterating on behalf of our clients.
  • Strategize a retention campaign calendar and automation for email and SMS services, and effectively communicate a clear execution plan, internally and externally.
  • Work with an email designer to ensure on-time delivery of assets, best-in-class creative production, and pixel-perfect execution.

What you’ll bring to the table:

  • Bachelor's degree preferred by not required. 3 to 5 years experience in a retention role with a brand, or agency and with a focus on DTC ecommerce.
  • Strong knowledge of email marketing, ESP’s(Klaviyo), copywriting, and best practices for email deliverability.
  • Understanding of other messaging platforms, such as SMS and Messenger.
  • Proven experience in the direct-to-consumer space with expertise in Klaviyo is required.
  • Hands-on experience with A/B testing and persuasive copywriting.
  • Strong communication skills (verbal and written) with the ability to support or defend a position or idea in a clear, concise, and persuasive manner.
  • Relentless curiosity and an insatiable need to know more about your client, their product, and their customers.
  • Ability to organize, prioritize and manage multiple tasks with great attention to detail.
  • Self-starter that can work independently and collaborate with a team.
  • Inability to leave a problem alone until you’ve found one or many different potential solutions.
  • The ability to confidently present plans both to your team and to clients. Attention to detail — if the copy is off-brand, you raise hell. Highly motivated individual with strong understanding of direct-to-consumer needs.
  • A willingness to reject work when it’s not good enough — and the ability to kindly articulate why: Clear is kind.

Where you’ll work:

  • The Graham Building, 30 South 15th Street, Philadelphia, PA 19102, 15th floor.

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